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Call 111 - When it is less urgent than 999

Out of Hours

If the surgery is closed and you have an urgent medical problem which cannot wait until the surgery re-opens please dial 111. Calls to NHS 111 from landlines and mobile phones are free and the service is available 24 hours a day, 365 days a year for people who:

  • Need medical help fast, but it’s not a 999 emergency
  • Don't know who to call for medical help or don't have a GP
  • Think they need to go to A&E or another NHS urgent care service
  • Need health information or reassurance about what to do next

These services are provided by Primecare

The service provides patients with:

  • Emergency care assessed through a local treatment centre
  • Emergency care assessed through a home visiting service

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

Local Services, Let