How to see your doctor or the nurse

The surgery operates an appointment system whereby patients can make an appointment by telephoning the surgery on 08444 770927 or by calling into the surgery during opening times which are 8.30 – 6.30 Monday to Friday (closed lunch times between 1 – 2 pm). There is a member of staff available to speak to via the telephone Monday to Friday 8.00 am to 6.30 pm.

Appointments are usually for ten minutes unless it is for medical examinations or other longer procedures. Our appointment system allows for on the day booking (please telephone as close to 8.00 am as possible) Routine appointments can be made in advance however the advanced appointments are limited and this may mean you have to wait longer for an appointment with the doctor. For urgent medical problems a doctor will always see you on the same day; however we are unable to offer you the doctor of your choice.

On normal working days reception is open from 8.00am to 6.30pm.
During this time you are able to book appointments for any of our Doctor or Nurse Clinics.

For the Doctors' appointments you have the following options:-

• You may book an appointment from 4-6 weeks in advance.
• We also hold a proportion of appointments that can be booked up to 48 hours in advance.
• A large percentage of our appointments can be booked on the day for conditions that need to be seen where a pre-booked appointment is not appropriate.
• Appointments are also offered for a telephone consultation with your Doctor when a face to face consultation is not necessary (i.e. reporting back on an ongoing condition where examination is not necessary). We would endeavour to book an appointment and then the Doctor would telephone you as near to this time as possible.

If you are unable to attend a Doctor's appointment during the normal working day we are open for pre-booked appointments only on:

Mondays 6.30 - 7.30 and 18.30 - 20.00 hours.

Advice and information by telephone

Our doctors are happy to advise you over the telephone if it does not interrupt a consultation. There is usually a doctor available to speak to between 8.30am – 9.00am Monday to Friday. This can save time by avoiding unnecessary consultations or visits. If you wish some advice or information then please advise the receptionist who will be happy to record the details and pass them onto the relevant GP or nurse.

Emergencies

If you are confronted by a serious problem such as severe chest pain, severe bleeding, collapse or unconsciousness dial 999 to CALL AN AMBULANCE – before contacting the doctor.

doctors' consulting Times
 

	Mon	Tues	Wed	Thurs	Fri
Dr Cunard	9-12noon 4.20-6pm	9-12noon 4-6pm	9-11.30am	9-11.30am 4-6pm	9-11.30am 4.20-6pm
Dr Goldberg	9.30-12noon 4-6pm	9-11.30am 4-6pm	9-12noon 4-6pm	9-11.30am	9-11.20am 4.20-6pm